Frequently Asked Questions
When something goes wrong with your car, it can be stressful and you might have questions. The specialists at Zabor Auto, in Rockdale, IL and Crest Hill, IL, are here to answer those questions, and help to provide a solution for you.
Is my auto repair worth it?
Typically, repair decisions come down to the value of your vehicle compared to the cost of the repair. When you have this concern, we will go over the needed repair costs, potential future expenses, and value of your vehicle so you can make an informed decision.
Do you perform pre-purchase inspections?
Yes we do! If you want to find out about the true condition of a vehicle you’re interested in purchasing, stop by our shop. We’ll have one of our expert technicians have a look under the hood and inspect all the vehicle’s mechanical, electrical, and engine components.
Can I get a ride back home or to work?
Sure! Many of our customers have obligations they need to get back to while we’re repairing their vehicle. One of our staff members will be happy to give you a ride, within a reasonable distance, and we’ll keep you posted about your vehicle’s status. Whenever we’re done, we’ll let you know and make arrangements to get your vehicle back to you. Just let us know your situation and we’ll work to accommodate you.
Can I bring my own parts and have you install them?
Yes, you can bring your parts, however we recommend you let us provide them. When we supply parts, we choose only the best quality that fit your vehicle correctly. This allows us to provide a no hassle 12 month/ 12,000 mile parts AND labor warranty. Unfortunately, if we install your parts, we can not offer any kind of warranty.
Do you offer financing?
If it’s easier for you to make payments on your repairs instead of paying in full, no problem. Our quick credit approval process allows customers to have more control and flexibility in the payment process. Just ask us about the financing options we offer.
Do I qualify for auto repair financing?
We make auto repair financing available for all qualifying customers. The entire process is quick, and you’ll receive your approval in minutes. Once approved, we’ll provide any quality auto repair that your vehicle needs. You’ll be able to make payments on a flexible schedule that suits your budgetary needs.
How long are my repairs warrantied?
All of our repairs come with a minimum of 12 month/12,000 mile warranty, whichever occurs first.
What if I want a warranty longer than 1 year?
We understand the value of peace of mind. On certain repairs, Zabor Auto can offer customers extended warranties beyond our standard 1 year warranty. If you want additional security and confidence in your vehicle’s performance far into the future, ask us about our two and three year extended warranties.
Do you accept extended warranty plans?
Yes, we work with all extended warranty plan providers. We will contact them and ensure your repair is covered prior to any service.